Crossroads Agency
Overview
Crossroads Agency is an accredited substance abuse treatment center that provides outpatient detoxification, for men and women from 18+ years of age. As part of their special programs, Crossroads Agency treats children/adolescents with serious emotional disturbance (sed) and clients who have experienced trauma. To help patients achieve sobriety, Crossroads Agency provides intake assessments. Afterward, patients receive 12-step facilitation, group counseling, and individual psychotherapy during treatment. Crossroads Agency is located in Springfield, Massachusetts, providing treatment for people in Hampden County, accepting medicaid, private health insurance, and cash or self-payment.
Crossroads Agency at a Glance
Payment Options
- Medicaid
- Private health insurance
- Cash or self-payment
- Medicare
- State-financed health insurance plan other than Medicaid
Assessments
- Comprehensive mental health assessment
- Comprehensive substance use assessment
Age Groups
- Adults
- Children/adolescents
- Young adults
Operation
- Private for-profit organization
Accreditations
SAMHSA certification for opioid treatment program (OTP):
Accreditation by the Substance Abuse and Mental Health Services Administration (SAMHSA) for Opioid Treatment Programs (OTPs) signifies that a program has met strict standards for providing high-quality care to individuals with opioid use disorders. It assures patients, families, and communities that the OTP follows evidence-based practices, employs qualified staff and maintains a safe and effective treatment environment. This accreditation reflects the program's commitment to addressing the opioid epidemic and promoting recovery.
Treatment At Crossroads Agency
Conditions Treated
Mental health treatment:
Mental health services are essential during treatment for drug and alcohol addiction, whether you receive treatment in an inpatient or outpatient setting. While receiving inpatient care, you can expect to have round-the-clock access to mental health therapists and medical staff. Additionally, you will likely receive a number of different therapies and mental health options like individual and group counseling, addiction and relapse prevention education, and coping skills training.
Alcoholism:
Alcohol addiction is a condition where someone feels a strong and uncontrollable urge to drink alcohol, often leading to negative effects on their health, relationships, and daily life. To assist individuals grappling with alcohol addiction, various strategies exist. Initially, supervised detoxification may be necessary to ensure a safe cessation of alcohol consumption. Following this, counseling and therapy play a crucial role in addressing the psychological facets of the addiction. Engaging in support groups can also offer a sense of camaraderie and comprehension.
Opioid Addiction:
Opioid addiction rehabilitation is a specialized treatment process tailored to address the unique challenges and complexities of opioid dependence, including drugs like heroin and prescriptions like oxycodone. The process typically begins with a medical detox to ease withdrawal symptoms, followed by therapeutic interventions to address the root causes of addiction. This holistic approach aims to provide individuals with the skills and support needed for long-term recovery from opioid use.
Substance use treatment:
Substance use rehabilitation represents a holistic treatment strategy tailored to aid individuals grappling with drug or alcohol addiction. This comprehensive rehabilitation method encompasses two key aspects: first, addressing the physical dependency, often commencing with detoxification, and second, tackling the psychological triggers through a range of therapeutic techniques. The ultimate aim is to empower individuals to attain and sustain sobriety while providing them with the necessary skills and coping mechanisms to successfully reintegrate into society and lead a life free from substance abuse.
Co-occurring Disorders:
Dual-diagnosis rehabilitation centers often offer the most suitable approach for addressing concurrent mental health and substance abuse issues. These facilities typically employ a team of medical and behavioral specialists who utilize a variety of interventions and create a conducive healing environment to support your journey toward lasting recovery. Their comprehensive treatment approach typically encompasses evidence-based therapies such as cognitive-behavioral therapy, recovery support meetings, 12-step facilitation, psychoeducation, skills training, and group therapy to help you achieve and maintain long-term wellness.
Levels Of Care
Intensive outpatient treatment:
Intensive outpatient (IOP) supports clients in maintaining their sobriety by providing tailored, high-quality care that adapts to their changing requirements. Clients participate in numerous weekly treatment sessions, generally receiving between nine to twenty hours of outpatient care. As clients achieve stability, the treatment frequency and intensity gradually diminish. Many intensive outpatient rehabilitation centers offer a range of services, including addiction counseling, training in life skills essential for recovery, and medication-assisted treatment (MAT). Additionally, evidence-based complementary therapies are frequently integrated into the program.
Detoxification:
Detoxification, often just called "detox", is like giving the body a deep clean from harmful substances like drugs or alcohol. When someone decides to stop using these substances, their body might react with tough symptoms. Detox helps to handle these reactions safely. Think of it as helping the body reset after too much exposure to harmful stuff.
Aftercare:
Aftercare treatment refers to the continued support and care that individuals receive following the completion of their primary treatment program for substance abuse or addiction. This phase aims to aid individuals in maintaining their sobriety, improving personal skills and coping strategies, and integrating back into society. Aftercare can include ongoing therapy, support group meetings, education, and monitoring, which are crucial for preventing relapse and promoting long-term recovery. Through a combination of community support, accountability, and personal development, aftercare provides a structured pathway for individuals to continue their recovery journey in a supportive environment.
Outpatient:
Outpatient treatment in a rehab center offers flexible therapy sessions, typically ranging from 1-3 hours per week, allowing individuals to continue daily activities while receiving care. In contrast, intensive outpatient programs demand a more rigorous commitment, often involving 9-15 hours weekly, providing a more immersive therapeutic environment without the need for inpatient stays.
Treatment Modalities
12-step facilitation:
Recovery frameworks grounded in 12-step programs prioritize peer mentoring and underline personal development as essential for maintaining sobriety. Those in recovery are encouraged to attend 12-step meetings, which guarantee anonymity frequently, have no cost, and are accessible every day. These 12 steps draw from spiritual tenets, assisting participants in confronting the underlying reasons for their addiction, acknowledging their decisions, and embracing the aspects outside their control. Chosen by the participants themselves, sponsors offer individualized guidance and support.
Group counseling:
Group Counseling is a therapeutic approach where individuals come together under the guidance of a trained counselor to share experiences, provide mutual support, and gain insights. It fosters a sense of community, promotes understanding through diverse perspectives, and offers personal growth and problem-solving strategies.
Individual psychotherapy:
Individual therapy, often referred to as psychotherapy or counseling, is a one-on-one therapeutic interaction between a trained therapist and a client. It provides a confidential space for individuals to explore their feelings, beliefs, and behaviors, working through challenging memories, experiences, or emotions. The therapist facilitates self-awareness, promotes personal growth and insight, and offers coping strategies to manage specific issues like stress, anxiety, depression, and other life challenges. The ultimate goal is to improve the individual's mental well-being and enhance their overall quality of life.
Family counseling:
Family counseling is a therapeutic approach that addresses the dynamics, interactions, and challenges within a family unit. Through guided discussions and interventions, a trained counselor helps family members understand one another, resolve conflicts, improve communication, and strengthen their bonds. This form of therapy can be beneficial for families facing transitions, stressors, or behavioral issues, promoting understanding and facilitating positive change in the familial environment.
Marital/couples counseling:
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Life Skills:
Life Skills is a crucial component of rehabilitation that focuses on equipping individuals with the practical abilities necessary to maintain sobriety and lead fulfilling lives. These skills encompass a wide range of capabilities, including but not limited to time management, communication, problem-solving, stress management, and financial literacy. By acquiring and honing these essential life skills, individuals in addiction treatment gain the tools and confidence needed to navigate the challenges of daily life, reduce the risk of relapse, and ultimately achieve lasting recovery.
Cognitive Behavioral Therapy:
Cognitive Behavioral Therapy (CBT) is a evidence-based psychotherapeutic approach that aims to address dysfunctional emotions, behaviors, and cognitions through a goal-oriented, systematic process. It involves identifying and challenging negative thought patterns and beliefs and replacing them with more constructive ways of thinking and behaving. CBT is commonly used to treat a variety of mental health disorders, including depression, anxiety, and phobias.
Motivational Interviewing:
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Trauma-related counseling:
Trauma-related counseling is a specialized form of therapeutic intervention aimed at assisting individuals who have experienced distressing, life-altering events. This approach focuses on helping clients process their traumatic experiences, develop coping mechanisms, and rebuild a sense of safety and trust. Counselors trained in trauma therapy use evidence-based techniques to support healing and resilience, ensuring survivors can move forward and lead fulfilling lives despite their past adversities.
Nicotine replacement:
Nicotine Replacement Therapy (NRT) is a medically-approved approach designed to help individuals quit smoking by providing a controlled dose of nicotine without the harmful chemicals found in cigarettes. Available in various forms, such as patches, gums, lozenges, and inhalers, NRT reduces withdrawal symptoms and cravings, making the transition to a smoke-free life more manageable.
Ancillary Services
Languages
- Spanish
- Sign language services for the deaf and hard of hearing
Special Programs
- Children/adolescents with serious emotional disturbance (SED)
- Clients who have experienced trauma
Contact Information
DISCLAIMER: The facility name, logo and brand are the property and registered trademarks of Crossroads Agency, and are being used for identification and informational purposes only. Use of these names, logos and brands shall not imply endorsement. BetterAddictionCare.com is not affiliated with or sponsored by Crossroads Agency.
